Privacy Policy
At Primrose, Inc. ("Primrose") your right to privacy is a concern. The purpose of this Privacy Policy is to inform you of what kinds of information we may gather and how we may use that information in connection with the https://www.primrose.health website (the “Site”).
OUR SERVICES
Primrose provides marketing software and services for healthcare providers, including designing and operating websites for those healthcare providers. This Privacy Policy does not apply to the information collected via any healthcare provider’s website or other online functionality operated by us, even if the website or functionality includes a “powered by Primrose” or similar statement. When we operate a healthcare provider’s website, we collect, use, and disclose information only as directed or permitted by the healthcare provider.
COLLECTION OF INFORMATION
There are some areas on our Site in which we may request information from you, including:
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Contact information, such as your name, your address, phone
number, email address
- Information about your healthcare practice
- Payment information
- Photographs that you choose to provided
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Other content you choose to provide to promote yourself or
your practice
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Username and password that you may establish on the Site
- Your feedback and correspondence with us
We may also accept employment applications via the Site, in which case we will also request information about your work experience, education, languages spoken, and other information of the type included on a resume.
We take reasonable steps to ensure that information that we receive from you is reliable for its intended use, accurate, complete and current, including providing mechanisms by which you can amend or update your information.
We, our service providers, and our business partners may also collect certain information about the use of our Site by automated means, such as via cookies, web beacons, embedded scripts, and other technologies. We may also use web beacons in our HTML-formatted emails. A “cookie” is a text file that websites send to a visitor ‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. The information that may be collected automatically includes your computer or mobile device operating system type and version number, browser type, screen resolution, IP address, the website you visited before browsing to our Site, general location information such as city, state or geographic area; and information about your use of and actions on our Site, such as pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites.
SHARING INFORMATION
We may share personal information with:
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Primrose’s subsidiaries and affiliates for the purposes
identified in this Privacy Policy
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Service providers that perform services on our behalf, or
partners with whom we may collaborate, in each case for the
purposes described in this Privacy Policy. The types of
service providers and partners with whom we may share personal
information may include customer service and support
providers, technology providers (including technology support,
web hosting providers, and email and text communications
providers), survey and market research providers, advertising
and marketing partners, and analytics organizations
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Business partners whose goods or services may of interest to
you
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Professional advisors, such as lawyers, bankers, auditors, and
insurers, where necessary in the course of the professional
services they provide to us
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Other content you choose to provide to promote yourself or
your practice
We may transfer the personal information we maintain in the event we sell or transfer all or a portion of our business or assets (or during the negotiations of any of such sale or transfer). After such a sale or transfer, individuals may contact the recipient with any inquiries concerning their personal information.
In addition, we may share personal information to comply with legal and regulatory requirements, and protect against and prevent fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our Site), and claims and other liabilities.
USE OF INFORMATION
We may use personal information to:
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Communicate about the products and services we offer, and
respond to requests, inquiries, comments, and suggestions
- Provide our products and services
- Analyse use of our products and services
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Operate, evaluate and improve our business, the Site, and
other products and services we offer (including to research
and develop new products and services)
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Establish and maintain an individual’s profile on the Site
- Administer surveys and other market research
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Analyse and enhance our communications and strategies
(including by identifying when emails we send are read)
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Tailor the content we display in our communications and on the
Site
- Customize our services to individuals’ preferences
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Facilitate our recruitment activities (such as processing
employment applications, evaluating a job candidate for an
employment activity, and monitoring recruiting statistics)
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Comply with legal requirements, judicial process, and our
company policies
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Protect against, identify, investigate, and respond to fraud,
illegal activity (such as incidents of hacking or misuse of
the Site), and claims and other liabilities, including by
enforcing the terms and conditions that govern the services we
provide We may also aggregate and/or de-identify any
information that we collect, such that the information no
longer identifies any specific individual. We may use,
disclose and otherwise process such information for our own
legitimate business purposes – including historical and
statistical analysis about our customers, sales, traffic
patterns and related site information, and business planning –
without restriction.
We may also accept employment applications via the Site, in which case we will also request information about your work experience, education, languages spoken, and other information of the type included on a resume.
We take reasonable steps to ensure that information that we receive from you is reliable for its intended use, accurate, complete and current, including providing mechanisms by which you can amend or update your information.
We, our service providers, and our business partners may also collect certain information about the use of our Site by automated means, such as via cookies, web beacons, embedded scripts, and other technologies. We may also use web beacons in our HTML-formatted emails. A “cookie” is a text file that websites send to a visitor ‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. The information that may be collected automatically includes your computer or mobile device operating system type and version number, browser type, screen resolution, IP address, the website you visited before browsing to our Site, general location information such as city, state or geographic area; and information about your use of and actions on our Site, such as pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites.
YOUR CHOICES
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You may choose not to provide any or all of the information
that is requested on the Site, but we may not be able to
provide our products or services to you in that case. In the
event that you no longer want us to process or utilize your
User Information, please contact us.
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Some of the business partners that collect information about
users’ activities on the Site may be members of organizations
or programs that provide choices to individuals regarding the
use of their browsing behaviour for purposes of targeted
advertising. Users may opt out of receiving targeted
advertising on websites through participating members of the
Network Advertising Initiative and Digital Advertising
Alliance. Please note that we also may work with companies
that offer their own opt-out mechanisms and may not
participate in the opt-out mechanisms that we linked above. If
you choose to opt-out of targeted advertisements, you will
still see advertisements online but they may not be relevant
to you. Even if you do choose to opt out, not all companies
that serve online behavioural advertising are included in this
list, and so you may still receive some cookies and tailored
advertisements from companies that are not listed.
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Some Internet browsers may be configured to send "Do Not
Track" signals to the online services that you visit. We
currently do not currently respond to do not track signals. To
find out more about "Do Not Track," please visit
http://www.allaboutdnt.com.
We take appropriate measures to keep the personal information you disclose to us secure. However, we cannot guarantee the security of your information.
INTERNATIONAL TRANSFERS
We may transfer personal information to countries other than the country in which the data was originally collected for the purposes described in this Privacy Policy. For example, we transfer the personal information of individuals located outside of the United States to the United States, where we are headquartered. The countries to which we transfer personal information may not have the same data protection laws as the country in which we initially collected the information.
CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy at any time. If we update or modify this Privacy Policy, we will post the changes on the Site. We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Site.
QUESTIONS AND COMMENTS
If you have any questions about this privacy policy, please contact us at contact@primrose.health or at our mailing address 117 Gemini Cir Ste#403, Homewood AL 35209.
Terms & Conditions
Primrose.Health LLC. (herein known as "Company"), is a corporation headquartered at 117 Gemini Cir Ste#403, Homewood AL 35209.
Copyright
All content provided on this Website is the copyright of the Company or its content suppliers. It is prohibited to copy, reproduce, modify, display, republish, upload, post, transmit, distribute, alter, prepare any derivative works of, or otherwise use any material from this Website without the prior express written consent of Primrose, Inc.
Trademarks
The Company's trademarks may not be used in connection with any product or service that is not the property of the Company, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company or its affiliates. Other registered trademarks and trademarks used on this site are the property of their respective owners and are used herein solely for descriptive purposes. Mention on this Website of trademarks held by other parties should not be construed as a challenge to said trademarks' status or ownership.
Disclaimer
This Website is provided by the Company on as "as-is" basis. The Company makes no express or implied representations or warranties of any kind, as to the operation of the Website, or the content, information, materials, or products included on this Website. To the fullest extent permissible by applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. The Company will not be liable for any damages of any kind resulting from the use of this Website, including but not limited to direct, indirect, incidental punitive and consequential damages. The Company does not warrant that the Website will operate error-free or that this Website and its server are free or computer viruses and other harmful goods. If your use of the Website or the material results in the need for servicing or replacing equipment or data, the Company is not responsible for those costs.
No Medical Advice
The Site and the Content are for informational purposes only. No medical advice is rendered through the Site by Primrose and the Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read on the Site. Primrose does not recommend or endorse any specific procedures, products, tests, physicians, opinions, or other information that may be mentioned on the Site. Reliance on any information provided on the Site, whether by Primrose or any other party is solely at your own risk. If you think you may have a medical emergency, call your physician or 911 immediately.
Applicable Law
This Website is created and controlled by the Company in the State of Alabama. As such, the laws of the State of Alabama will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. By use of this Website you irrevocably consent for any and all disputes with the Company to the venue of state or federal courts located in the State of Alabama. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time with or without notice to its users. Unless otherwise expressly provided in a legal notice, the aggregate liability for the Company to you for all claims arising from the use of the Website is limited to $100.
Web Traffic Tracking
Google Analytics is used to analyse traffic to this website. Google Analytics does not create individual profiles for visitors, nor Google Analytics does have a database of individual profiles for each visitor. Google Analytics only collects aggregate data. For more information about the privacy policy for Google Analytics, please click here.
Address of Record
Primrose Healthcare Staffing LLC, 117 Gemini Cir Ste#403, Homewood AL 35209
Primrose is here to help you all the way
Enable the success of your practice. From day one, we make it easy to get up and running with Primrose. Once onboarded, our support team is ready to make sure that your success continues with our specialized services.
Your questions, answered
Answers to the most frequently asked questions.
Do copay/deductible that we collect from patients count in collections?
Yes, we include all revenue from services, including patient collections, whether you collect it or we collect it
Do you exclude the costs of expensive medications/infusions?
Yes, we give credit towards certain expensive medications/infusions based on the actual cost (invoice needed). Please check with us on your specific situation.
Will you do our prior authorizations?
Yes, we do prior authorizations for all tests, procedures & surgeries as a part of our premium service; If you need prior authorizations done with a basic plan, see Cypress plans for a support team that can get your tasks done at a fraction of the cost of employing on-premise staff.
How often do you invoice?
We raise our invoice on a monthly cycle
What forms of payment do you accept?
We obtain your prior consent and process all payments as ACH from your bank account.
Can I pay using a credit card?
No, we don’t accept credit card payments to keep processing costs down.
What do I do if I have a question about my invoice?
You would reach out to your account manager or open a ticket. We will charge your account until any open questions are resolved.